Shipping and Delivery Times

We work with international suppliers from the Asia, United States and Europe to always guarantee the best price and quality! Our suppliers will send your product directly from the factory to you.

The delivery time will be between 10 to 25 business days. If there are customs delays and the order is held up in Australia, this time until release does not count as delivery time. We carefully choose suppliers who, in addition to price and quality, also expedite shipping times.

If the stipulated time has passed, we recommend that you contact the carrier to clarify the reason for the delay. If the carrier does not have your order, please contact us immediately so we can check with our suppliers. If we confirm there is an issue with the logistics of your order, we will issue a FULL refund of your purchase immediately after these verification steps.

The tracking code for your purchase will be sent by email within 5 to 10 business days after your order is confirmed.

If your order was made via bank transfer, the time between payment and bank clearance can take up to 5 business days.